Privacy Policy

Mi Casa Tu Casa Spanish Language Center

Effective Date: February 19, 2026

Last Updated: February 19, 2026

This Privacy Policy describes how Mi Casa Tu Casa Spanish Language Center (“Mi Casa Tu Casa,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information about you when you visit our website, request information, enroll in tutoring or classes, or communicate with us by phone, email, or text message.

  1. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, you may contact

us at:

  1. Information We Collect

We may collect information you provide directly to us, information collected automatically when you use our website, and information received from third parties as described below.

2.1 Information You Provide

  • Contact details: name, email address, phone number, and other information you choose to provide.
  • Inquiry and enrollment information: details about your learning goals, scheduling preferences, and messages submitted through our website or via email, phone, or text.
  • Student information: information needed to provide tutoring or classes (for example, level or learning needs), which may be provided by an adult student or by a parent/guardian.
  • Payment-related information: if you purchase services, payment information is handled by our third-party payment processor(s). We may receive limited information such as payment status, transaction identifiers, and billing contact details, but we do not store full payment card numbers when processed by a third party.

12.2 Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information, such as:

  • IP address, device identifiers, browser type, operating system, and referring/exit pages.
  • Pages viewed, links clicked, and the date/time of access.
  • Approximate location inferred from your IP address.

2.3 Information From Third Parties

We may receive information from third parties that help us operate our business, such as scheduling tools, customer relationship management systems, website hosting providers, analytics providers, and payment processors. We use this information only as necessary to

provide and improve our services.

  1. How We Use Information

We use information for legitimate business purposes, including to:

  • Provide, operate, and improve our tutoring and class services.
  • Respond to inquiries and communicate with you about scheduling, enrollment, and customer support.
  • Send service-related communications such as lesson reminders, schedule changes, confirmations, and important updates.
  • Process payments and maintain business records.
  • Monitor and protect the security of our website, systems, and users.
  • Comply with applicable laws, regulations, and lawful requests.
  • Enforce our agreements and policies, and resolve disputes.
  1. Text Messaging (SMS) Disclosures

If you provide your phone number and consent to receive text messages, we may send you text

messages related to our services, such as tutoring/class information, scheduling, reminders, and support.

24.1 Message Frequency and Charges

Message frequency varies. Message and data rates may apply based on your mobile carrier plan.

4.2 Opt-Out and Help

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information in Section 1. After you opt out, you may receive a final message confirming your request. Mobile carriers are not liable for delayed or undelivered messages.

4.3 Mobile Information and Marketing

We do not sell or share your mobile number or text messaging opt-in information

with third parties for their own marketing or promotional purposes. We may share information with service providers who help us deliver text messages and operate our business, subject to appropriate confidentiality and security obligations.

  1. How We Share Information

We may disclose information in the following circumstances:

  • Service providers: We share information with vendors and service providers that per

form services on our behalf (for example, website hosting, analytics, scheduling, customer relationship management, communications, and payment processing). These providers are authorized to use information only as necessary to provide services to us.

  • Legal and safety: We may disclose information if we believe disclosure is required by law or legal process, or necessary to protect the rights, property, or safety of Mi Casa Tu Casa, our students, clients, or others.
  • Business transfers: If we are involved in a merger, acquisition, financing, reorganization,

bankruptcy, or sale of some or all assets, information may be transferred as part of that transaction.

  1. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, enhance functionality, and understand website traffic and usage trends. You can manage cookies through your browser settings. If you disable cookies, some features of the website may not function properly.

  1. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, comply with legal obligations, resolve disputes, and enforce agreements. We may retain and use aggregated or de-identified information that cannot reasonably be used to identify you.

  1. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no security measure is perfect, and we cannot guarantee the absolute security of your information.

  1. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to request access, correction, or deletion. To submit a request, please contact us using the information in Section 1. We may need to verify your identity before responding.

  1. Children’s Privacy

Our services may be used by adult learners and by students with parent/guardian involvement, as applicable. We do not knowingly collect personal information from children under 13 through our website without appropriate consent. If you believe a child has provided personal information without proper authorization, please contact us so we can take appropriate

steps.

  1. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

  1. 4 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the

“Last Updated” date above. Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy.