Mi Casa Tu Casa Spanish Language Center

Effective Date: February 23, 2026  |  Last Updated: February 23, 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the Mi Casa Tu Casa Spanish Language Center website (the “Site”) and any services we provide, including Spanish tutoring and classes (collectively, the “Services”).By accessing the Site or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or Services.

2. Who We Are and How to Contact Us

Mi Casa Tu Casa Spanish Language Center provides Spanish tutoring and classes, including online and in-person options.

3. Eligibility

You must be at least 18 years old to purchase Services for yourself. Parents or guardians may purchase Services for minors.By using the Site or Services, you represent that you have the legal capacity to enter into these Terms.

4. Services and Educational Disclaimer

4.1 Services

We provide Spanish tutoring and classes. Specific offerings, schedules, and pricing may change over time and may be described on the Site or communicated to you directly.

4.2 No Guarantee of Outcomes

Language learning outcomes vary by individual. We do not guarantee any specific results, test scores, fluency level, or timeline.

5. Accounts, Communications, and Consent

5.1 Communications

By providing your contact information, you agree that we may contact you regarding scheduling, enrollment, service updates, and customer support via email, phone, or text message, consistent with your preferences and applicable law.

5.2 Text Messaging (SMS) Terms

If you opt in to receive text messages, the following terms apply:

• Message frequency varies.
• Message and data rates may apply based on your mobile carrier plan.
• You can opt out at any time by replying STOP. You may receive a final confirmation message after opting out.
• For help, reply HELP or contact us using the information in Section 2.
• Mobile carriers are not liable for delayed or undelivered messages.

We do not sell or share your mobile number or SMS opt-in information with third parties for their own marketing purposes. We may use service providers to deliver messages and operate our business.

6. Scheduling, Cancellations, and No-Shows

6.1 Scheduling

Sessions must be scheduled in advance and are subject to instructor availability. We may require sufficient notice for scheduling changes.

6.2 Cancellation and Rescheduling Policy

We understand that unexpected circumstances can happen. If a student needs to cancel or reschedule a class, at least 24 hours’ advance notice is required.When a class is cancelled at least 24 hours in advance, the class may be rescheduled or the class credit may be preserved, subject to availability and the applicable program terms.

6.3 Cancellations with Less Than 24 Hours’ Notice

If a student cancels a scheduled class with less than 24 hours’ notice, the class may be considered used and the payment for that class will not be refunded or credited.

6.4 Missed Classes / No-Shows

If a student does not attend a scheduled class and does not provide the required advance notice, the class will be considered used and will not be refunded or rescheduled.This policy allows our teachers to plan their schedules and helps us make available appointment times accessible to other students.

6.5 Instructor Changes

We may assign or change instructors when necessary due to scheduling, illness, or availability. We will make reasonable efforts to maintain continuity.

6.6 Children and Minor Students

For students under the age of 18, a parent or legal guardian is responsible for registering the student, providing necessary information, managing payments, and communicating regarding scheduling and cancellations.We encourage parents and guardians to avoid providing unnecessary personal information about children.

7. Payments, Refunds, Billing, and Communications

7.1 Pricing and Payment

Prices are listed on the Site or provided to you directly and may change over time. You agree to pay all fees associated with your selected Services. Payments may be processed by third-party payment processors.

7.2 Refunds

Refunds (if any) depend on the specific program, package, or agreement. Unless required by law or explicitly stated in writing, payments may be non-refundable. If you believe you were charged in error, contact us promptly.

7.3 Chargebacks

If you initiate a chargeback, we may suspend Services during the dispute. We may provide documentation to the payment processor regarding your purchase and service delivery.

7.4 Communications

By contacting or registering with Mi Casa Tu Casa, you may receive communications related to your classes, payments, schedules, educational materials, or other services you have requested.You may contact us if you have questions about communications you receive from us.

8. Acceptable Use

You agree not to:

• Use the Site for unlawful purposes or in violation of applicable laws.
• Interfere with or disrupt the Site or its security features.
• Attempt to access non-public areas, systems, or accounts without authorization.
• Engage in abusive, harassing, discriminatory, or inappropriate conduct toward instructors, staff, or other students.

We may suspend or terminate access for violations of these Terms.

9. Intellectual Property

The Site and its content (including text, graphics, logos, and materials) are owned by Mi Casa Tu Casa or licensed to us and are protected by intellectual property laws.You may not copy, reproduce, distribute, or create derivative works from our materials without prior written permission, except for personal, non-commercial use related to your lessons.

10. Third-Party Services and Links

The Site may include links to third-party websites or services. We do not control and are not responsible for third-party content, policies, or practices.Your use of third-party services is at your own risk.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Site or Services, you acknowledge that you have read and understand our Privacy Policy.

12. Disclaimers

12.1 Site Provided “As Is”

The Site and Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

12.2 Technology and Availability

Online lessons and website access depend on internet and third-party services. We are not responsible for interruptions, outages, or technology failures outside our reasonable control.

13. Limitation of Liability

To the maximum extent permitted by law, Mi Casa Tu Casa and its owners, instructors, employees, and agents will not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or goodwill.Our total liability for any claim will not exceed the amount you paid for the Services in the three (3) months preceding the event giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Mi Casa Tu Casa and its owners, instructors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Site or Services
• Your violation of these Terms
• Your violation of any rights of another

15. Termination

We may suspend or terminate your access to the Site or Services at any time if we reasonably believe you have violated these Terms or applicable law.You may stop using the Site or Services at any time.Provisions that should survive termination will remain in effect, including Intellectual Property, Disclaimers, Limitation of Liability, and Indemnification.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict of law principles.Any dispute arising out of these Terms or the Services will be brought in the state or federal courts located in Wisconsin, and you consent to their jurisdiction.

17. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date above.Your continued use of the Site or Services after changes become effective indicates your acceptance of the updated Terms.

18. Miscellaneous

18.1 Entire Agreement

These Terms, together with the Privacy Policy and any written service agreement or invoice terms, constitute the entire agreement between you and Mi Casa Tu Casa regarding the Site and Services.

18.2 Severability

If any provision is found unenforceable, the remaining provisions will remain in full force and effect.

18.3 Waiver

Failure to enforce any provision is not a waiver of our right to do so later.

18.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a business transfer.